I was having dinner last night with a bunch of my girlfriends, during conversation I mentioned something about Facebook. My friend, Cindy said, "I get emails all the time by people wanting to be friends on Facebook. I think it's stupid and I just delete them." "What is Facebook?" another friend asked. "I never do that stuff" declared a third friend tersely. Being an UX person I seized the opportunity for some impromptu user research, I pressed Cindy to explain why she feels so strongly about about hating facebook. "All these things, facebook, youtube, myspace, friendster, are just a waste of time. I just dont care about any of that stuff!" I could tell she was just irritated by all those little invitations, as if they were some form of corporate sponsored email harassment. We all know people like Cindy. I know LOTS of people like her. Another friend (who does a lot of work on the internet) said, "I'm busy, and I hate it that I have ...
fitting all the pieces together