Thursday, June 21, 2007

The New York Times is Wrong - Online Sales Are Slowing Due to Bad Design

This Sunday the New York Times reported that growth in online retail is slowing. They cited the usual vague business analysis of why ecommerce is expected to slow, while overlooking obvious design and user experience reasons as to why this is happening.

Read the article:
I would argue that the user experience of shopping online is stale and outdated.

Most online store 'templates' are much smaller than they need to be.
They look as if they we're designed 7 years ago and never updated to be targeted for newer, larger monitors.

Many top ecommerce sites really don't take advantage of todays high speed, broadband, connectivity in their UI.
For example, today we have the ability to offer consumers HD (high definition) photos of products, but we don't. In fact, I'm sure retailers already have HD product photos for use in print catalogs, so why can't they leave them in high resolution when they put them online?

And there's so much more that would be easy for retailers to do...

In short, its frustrating to shop online now knowing that it could be so much better. I think people have the feeling like retailers 'don't care' enough remodel, update, and really manage their online stores.

Thursday, June 14, 2007

Competitive loans from real human beings.

I am currently consulting at and we just launched our referral program. I made all the spiffy buttons :)

Right now I'm loaning money to some folks using Prosper and I'm earning OVER 15% interest on those loans. I feel like a banker! If I could stomach more risk I could earn as much as 29%.

Now, if you become a lender (and I refer you) we both get a $25 referral bonus. So click on my button wontcha, and check out

Prosper is an eBay like lending platform where people get a loan from other human beings. There are NO BANKS! Need a way to pay for that iPhone you've been coveting? Engagement ring? Car? Medical bill... Don’t pay 29% to you credit card, come to Prosper.

Earn 8-12%. Great Returns. No Banks.

Tuesday, June 5, 2007

At Facebook f8

On Thursday May 24th I got to go to the developer conference, f8 where facebook announced some major new features. Now anyone can develop an 'Application' and share it with the entire facebook network. These apps can be anything! Best of all, facebook will let you build a store, or use advertising to generate revenue through your app.

I designed a game for called Fantasy Banker. Go ahead, play amongst your friends.

Facebook has over 25 million users and expects that number to double in the next year. They rival google in web traffic, and they capture a young, internet savvy audience. I think they are successful because they have a truly personalized interface (that works, basically because it puts together and displays tons of dynamic, contextual, user information). The personalization creates a voyeuristic quality, and a wonderful user experience in facebook. I really enjoyed f8. I actually got interviewed!

Thank you Prosper for letting me design & make Fantasy Banker.

It was great to see Kevin Hartz & Francis Li at f8.

Mad props to the hot or no team!