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Showing posts from May, 2014

Don't Fear The User Part 1 - Empowering Software Development With Usability Techniques

Usability is the practice of making things easy to use Usability is the practice of making products, especially software, easy to use.  If you can think of some frustrating website that just didn't work, or even a bad customer service experience, you understand how important usability is.

The whole world needs usability. Here we are just talking about the intersection where humans and computers meet - software. Since software is exploding, the industry needs user centered design more than ever. As consumers we need our smart phones and apps to be easy to use. But professionals probably need more usability than consumers... just so they can do their jobs. And sadly, way too many B to B applications and enterprise software are unwieldy and difficult to use.

There is a way to fix software so it's easy to use. Incorporating usability techniques into your development process accomplishes two things. #1 it allows you to focus on the goal of making your product work as best it ca…