I'm sitting here writing this on my dad's old iMac realizing I could have done a better job helping him with technology over the past few years. I feel like a bad daughter, an interaction designer ought to do a lot better for their parents. My dad was very capable, and fiercely wanted his independence, so I didn't bother him. Still, I was already doing "tech support" for friends and strangers, and I'm realizing now that I could have saved myself a bit of work after he passed me on his gadgets. So here's my advice to people who have an older parent or friend, even if they are not a luddite! Make yourself the Admin. Set up their gmail, give yourself access. Give them their password, make sure it's super easy to remember but tell them not to reuse this password for any reason anywhere. Set up their iCloud, Amazon Prime, YouTube etc tethered to their new Gmail. Yes, plug their credit card into these accounts, they're still independent! G...
fitting all the pieces together