This Sunday the New York Times reported that growth in online retail is slowing. They cited the usual vague business analysis of why ecommerce is expected to slow, while overlooking obvious design and user experience reasons as to why this is happening. Read the article: Online Sales Loose Steam I would argue that the user experience of shopping online is stale and outdated. Most online store 'templates' are much smaller than they need to be. They look as if they we're designed 7 years ago and never updated to be targeted for newer, larger monitors. Many top ecommerce sites really don't take advantage of todays high speed, broadband, connectivity in their UI. For example, today we have the ability to offer consumers HD (high definition) photos of products, but we don't. In fact, I'm sure retailers already have HD product photos for use in print catalogs, so why can't they leave them in high resolution when they put them online? And ther...
fitting all the pieces together