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I'm Federal Contracting

BIG ANNOUNCEMENT

I am a Federal Contractor. I have been contracting to the US Federal Government since the beginning of 2014. And its a good place to work, a lucrative place for tech and developers to be. And it's completely fucked up at the same time.

So here I am contracting for the blank-blank-blank. (I'm not allowed to tell you) It was a hard road just to get to this point. Just to do some strait forward (and much needed) usability work for - - - . If it's this difficult, to get hired as a senior user experience (usability) consultant then imagine how completely backwards all government websites will be for the foreseeable future!

I don't want to be negative. Yes this is a sarcastic blog post. There are a few silver linings in Government contracting. I'm actually kicking butt improving web software at the blank-blank-blank. I haven't been happier since when I worked at Kick.com. But overall it's a mess, and a grossly expensive taxpayer funded mess that needs to change. The good guys working here get shafted by bigger firms that know how to play the contracting game better. Taxpayers loose left and right. Businesses too. It's generally a loose-loose environment which I'd like to see improve.

I don't understand why Google doesn't have a big fat office right in downtown DC? It might actually lift the culture in Washington out of the Mad Men era.

So the next time you do your taxes or fill out a Government form (like jury duty) remember, good Customer Experience is not an accident. Good experiences are planned. Period. Seems like a good role for government would be to plan ahead and create good experiences for folks.

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