Tuesday, June 28, 2011

NECO Alliance Rebates - Maytag, Samsung Appliance Rebates are Complete Bullshit

I just got tricked out of $300 I was told I was going to rebates from the purchase of my brand new $1500 Samsung refrigerator & Maytag dishwasher. Now, I can't recommend buying anything Samsung, Maytag, OR from Cummins Appliance after this customer experience.

Here's ONE of the incredibly lame emails I just received from NECO Alliance

Thank you for participating in the SAMSUNG APPLIANCES MARCH NECO ALLIANCE VISA REWARD CARD promotion. (March promotion? Never knew that...)

Your request for a rebate has been received and is being processed.

Unfortunately your rebate was rejected due to the following reason(s):
 -RECEIVED PAST POSTMARK (Gee, there was no deadline on my form!)

This email has been generated by an automated service machine.
   Emails sent to this address WILL NOT be responded to.
(You SUCK!)
 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

I guess I sent the rebate in late. Gee, the appliance took a month to receive in the first place! Then, in the midst of a remodel project, trying to work full time, it's not so easy to meet a deadline for a piece of mail. Was this intentional? Probably. I question the whole point of rebates altogether.

It's difficult enough shopping for a purchase like this. I thought I was doing a good deed by buying my appliance from a small, local vendor (Cummins Appliance) but here's the thing. Sears, Lowes, and Home Depot each sent me 10% coupons for being a new home owner. Which is pretty standard. I could have saved that money I didn't get rebated by shopping at one of those stores for my appliances. Great. Way to shop local.

I don't love my refrigerator anymore :(

1 comment:

  1. I turned in a rebate for a KitchenAid refrigerator. They sent me an email saying that someone else already used that serial number. I'm pissed.